Eighth & Eden

Cancellation Policy

For bookings and enquiries please call us on 01905 783 888 or email us at enquire@eighthandeden.co.uk.

Please book well in advance to avoid disappointment.. We require your full address, telephone number, email address, date of birth.

All new patients are required to pay a non-refundable deposit. Deposits are deductible if the patient decides to proceed with treatment on the day. If Patient decides not to proceed with treatment on the day or cancel the appointment / consultation any time prior to initial treatment / consultation date, the deposit becomes non-refundable.

The deposit is deductible from the treatment fee on the day of the appointment but non-refundable if the patient doesn't show for the appointment or cancels the initial appointment / consultation any time prior to the date of the appointment / consultation (see below, CANCELLATION). If the patient doesn't wish to proceed with the treatment during any appointment / consultation or cancel any appointment / consultation any time before the appointment / consultation date, a charge of £100 will be made for the appointment / consultation .

For all existing patients, appointment fee will be lost if we do not receive 48hrs cancellation notice with no exceptional circumstances to include illness, childcare, work & transport issues with 72 hours’ notice due to weekend working hours.